Privacy Policy

Last updated: 1 June 2026

SEEKSWEEP operates the website https://www.seeksweep.com/, including related information, content, features, membership options, forms, tools, rewards, events, and services.

This Privacy Policy explains how SEEKSWEEP collects, uses, stores, and discloses personal information when you visit our website, create an account, purchase a membership, register interest in events, contact us, subscribe to updates, or otherwise interact with SEEKSWEEP.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Contact Information

SEEKSWEEP

2. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

 

Depending on how you interact with SEEKSWEEP, we may collect the following information:

 

  • Name
  • Email address
  • Phone number
  • Billing details
  • Account login details
  • Membership information
  • Payment and transaction information
  • Information submitted through contact forms
  • Event registration or participation details
  • Communication preferences
  • IP address
  • Device, browser, and usage information
  • Website activity, including pages visited and actions taken
  • Any other information you choose to provide to us 

We do not intentionally collect more information than is reasonably necessary for our website, memberships, communications, events, rewards, and related services.

3. How We Collect Personal Information

We may collect personal information in the following ways:

Information You Provide Directly

You may provide personal information when you:

  • Create an account
  • Purchase or manage a membership
  • Complete a contact form
  • Subscribe to email updates
  • Enter a giveaway, event, hunt, mission, or promotion
  • Contact us by email or through the website
  • Interact with SEEKSWEEP online or offline

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, security tools, server logs, and similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referring website
  • Website interactions

Information From Third-Party Services

We may receive information from service providers that help us operate the website, process payments, manage memberships, send emails, monitor security, or improve our services.

4. How We Use Your Personal Information

We may use your personal information to:

  • Operate and manage the SEEKSWEEP website
  • Create and manage user accounts
  • Process memberships, payments, and transactions
  • Provide access to member-only content, rewards, perks, or events
  • Communicate with you about your account, membership, or enquiries
  • Send updates, announcements, promotions, or marketing communications
  • Manage giveaways, rewards, live events, QR drops, and member experiences
  • Improve our website, services, content, and user experience
  • Respond to customer support enquiries
  • Prevent fraud, abuse, security issues, or unlawful activity
  • Comply with legal obligations
  • Enforce our terms, policies, and rights

5. Memberships, Payments, and Transactions

If SEEKSWEEP offers paid memberships, products, event access, or other paid services through the website, we may collect information necessary to process the transaction.

 

Payment information may be processed by third-party payment providers. SEEKSWEEP does not intentionally store full payment card details on its website unless required and securely handled by an approved payment processor.

 

Payment providers may collect and process your information according to their own privacy policies and security standards.

6. WordPress, WooCommerce, Plugins, and Website Tools

Our website may be built using WordPress and may use plugins, forms, membership tools, ecommerce tools, analytics tools, email marketing tools, security tools, or other third-party services.

These tools may collect or process personal information to help us:

  • Run the website
  • Manage memberships
  • Process orders or payments
  • Protect the website from spam, fraud, or security threats
  • Send emails and notifications
  • Improve performance and user experience
  • Analyse website traffic and visitor behaviour

Where third-party tools process personal information, they are expected to handle that information according to their own privacy policies and applicable laws.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse traffic, support security, and improve your experience.

Cookies may be used for:

  • Website functionality
  • Login and account sessions
  • Cart or checkout functionality
  • Analytics and performance tracking
  • Security and fraud prevention
  • Marketing or advertising purposes

You can usually control or disable cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.

8. Email Marketing and Communications

If you subscribe to our email list or provide your contact details, we may send you updates about SEEKSWEEP, including:

  • Membership updates
  • Event announcements
  • Rewards and giveaway information
  • Partner offers
  • New features
  • Promotional content

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at seeksweep@hotmail.com.

Even if you unsubscribe from marketing messages, we may still send important non-promotional messages related to your account, membership, transactions, or legal notices.

9. How We Disclose Personal Information

We may disclose personal information where necessary for legitimate business, operational, legal, or service-related purposes.

This may include disclosure to:

  • Website hosting providers
  • Payment processors
  • Email marketing platforms
  • Security and fraud prevention providers
  • Analytics providers
  • Customer support tools
  • Event, reward, or promotion partners where required
  • Professional advisers
  • Legal, regulatory, or government authorities where required by law

We do not sell your personal information in the ordinary sense of the word.

10. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, social media pages, partner websites, or payment providers.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review their privacy policies before providing personal information to them.

11. User Accounts

If you create an account on our website, you are responsible for keeping your login details secure.

You should not share your username, password, or account access with anyone. If you believe your account has been accessed without permission, please contact us as soon as possible at seeksweep@hotmail.com.

12. Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, alteration, or destruction.

However, no online transmission, website, database, or storage system can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through insecure channels.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services
  • Manage accounts and memberships
  • Process transactions
  • Respond to enquiries
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

When personal information is no longer required, we may delete, anonymise, or securely archive it.

14. Your Rights and Choices

Depending on where you live and the laws that apply, you may have rights in relation to your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To make a privacy request, please contact us at:

seeksweep@hotmail.com

We may need to verify your identity before responding to certain requests.

15. Children’s Privacy

Our website and services are not intended for children under the age of majority in their location.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at seeksweep@hotmail.com so we can review and take appropriate action.

16. International Transfers

Some of the service providers we use may store or process information outside Australia or outside your country of residence.

Where this occurs, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable privacy requirements.

17. Privacy Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first at:

seeksweep@hotmail.com

We will review your complaint and respond within a reasonable time.

Depending on your location, you may also have the right to contact your local privacy or data protection authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business operations, legal requirements, or privacy practices.

When we update this policy, we will update the “Last updated” date at the top of this page.

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